AXA PPP in particular are a really caring company (AXA more generally is too, but especially PPP.). You'll see these old names in use for some time as our members' plans switch from the old brand to the new one. Our e-billing provider Healthcode handles your invoicing, recognition, registration and changes to practice details. You can also chase or follow up a previous enquiry. AXA created the AXA Research Fund to support scientific research that benefits all of society. Sections on patient safety, how to work with us, how we're working with you to make healthcare better, COVID-19 provisions and our change to AXA Health. Through AXA Health’s comprehensive network of health providers your employees can access medical and surgical treatment at negotiated rates. Contact us for individual provider support queries here from AXA Health. Your log-in details will be on your welcome and renewal letters. Please refer to our membership number guidance, top right hand corner of this page. For more details on how our business is changing, and what this means for your practice or facility, click here.. Watch Sarah Taylor, Head of Specialist and Practitioner Relations, describe what this change means for your patients, and our work together, here. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. Please use this form if you'd like to submit a recoup request or a credit note. You can submit queries on payments relating to our new brand AXA Health, and to our old brands AXA PPP healthcare, Health-on-Line and Health Services here. Calls may be recorded and/or monitored for quality assurance, training and as a record of the conversation.) Please call our 24-hour confidential tip-off line on: A message from Sarah Taylor, Head of Specialist and Practitioner Relations, AXI, AXE, AXC, BXI, BXE, BXC, HKE, KVE, OGI. Our e-billing provider Healthcode handles your invoicing. Our e-billing provider Healthcode handles your invoicing. Our Specialist Fees and Contracting Team deals with all requests for procedures requiring multiple specialists and complex procedures requiring consideration for an uplift in fees. Support for invoice queries relating to single and multiple members; our new brand AXA Health and our old brands AXA PPP healthcare, AXA PPP Bristol and Health-on-Line; plus general payment queries. Sometimes we’ll ask you for a medical report so we can make a decision about a member’s claim. If you want to share your bank details with your patients, please complete the relevant section in your profile on the Private Practice Register (PPR). If your patients have AXA PPP Bristol policies, please click here. ... AXA PPP healthcare Group Ltd.) More options. When submitting single queries you can securely send supporting documents (such as your remittance advice). To register on the PPR, click here. Our e-billing provider Healthcode handles your invoicing, recognition, registration and changes to practice details. If you’re looking to get a quote or to buy private medical insurance, please call us on one of the numbers below. If you don’t currently have private medical insurance or you are thinking of switching to us, please call 0800 111 4004 (lines open 09.00 - 19.00 Mon - Fri. Closed Sat - Sun). See our cookie policy for more information on cookies and how to manage them. We’ve got clinicians from all over the UK available to help you get back on track. We’re making some changes to how we look and sound and that has started with our name – you’ll be seeing more about our transformation soon. Please click here to submit your query. If you’re not sure where to send a medical report and it is for a UK policy, please enter the individual’s membership number and select ‘go’. 9. Health Details: Group practices are limited liability partnerships which have agreed (or wish) to offer services to our members based on quality and cost guarantees.This may include treatment at physiotherapy, osteopathy and chiropractic clinics or mental health therapy practicies, or consultations at specialist-led centres . If you have a payment query relating to a specific member with a UK policy, please click here. The Schedule of procedures and fees contains codes for procedures for which our policies provide benefit and is based on work undertaken by the Clinical Coding and Schedule Development group (CCSD). Health Details: We're now AXA Health, a new brand which unites our old brands including AXA PPP healthcare and Health-on-Line. If you have a query about our Billing Principles, please contact us by clicking the button below. Our members’ policies may not cover everything, so when there is an excess or some other type of shortfall they can send the money straight to your bank account. Please have the following customer information ready when you call: You can submit queries on payments relating to our new brand AXA Health, and to our old brands AXA PPP healthcare, Health-on-Line and Health Services here. And we know what we’re doing. AXA Global Healthcare numbers have these prefixes: If you are having trouble using Healthcode, you can find their contact information using the link below. Our… Read more Please select from one of the following categories: I'd like to review my contract with AXA Health, If you are having trouble using Healthcode, you can find their contact information using the link below. Our account managers handle your queries on recognition, contracts, payments, fees and coding, networks and change of details. Any data collected is anonymised. Please use this form if you have a rejected invoice on Healthcode related to the patient's membership number and you need to confirm the correct details. If the member has an AXA Global Healthcare policy, please contact the AGH team here. Our e-billing provider Healthcode handles your invoicing, recognition, registration and changes to practice details. On a daily basis I’m an editor, creative designer, a writer and a project manager. Reduce the admin time taken to create invoices and save on postage costs. We're becoming AXA Health. This may take a little more time, but we’ll make sure it gets to the right place. Sections on patient safety, how to work with us, how we're working with you to make healthcare better, COVID-19 provisions and our change to AXA Health. The salary in certain parts can tend to be a little on the low side, but there are other perks such as good sick pay, good parental leave arrangements, death in service, and ability to add flexible benefits. You should use the 'Single invoice query relating to a single member' section on this page. Wherever life takes you: we’ll be here if you need us. Please check which sort of policies they hold and click through to download the relevant form for your query details. We aim to handle your queries on payment, fees and coding promptly. The gender pay gap service uses cookies which are essential for the site to work. Discover this section Sales. Cookie settings. The arrangement, providing free and confidential access to service users, takes effect from 1st January 2017. Reduce time and costs. Information and news to help your practice, business or facility. You’ll find most of the codes you need on our Schedule of Procedures and Fees, along with what we expect to be charged for these, including consultations and sessional treatment (chapter 1.5). You can also chase or follow up a previous enquiry. We may need to recoup some money from you if we've overpaid you, perhaps because an invoice was duplicated or submitted in error. Ask us anything you like about your health, anytime - Health@Hand is our support line with nurses and counsellors available 24/7 to answer any questions Enhanced family and children’s health insurance, including free cover for new-borns (available until the next plan renewal and cover limitations may apply). You can follow the progress of your claim in ‘Manage my plan’, browse online health support and access other AXA Health services your company may have. I have for many years found the service offered by AXA PPP to me and my wife to be exemplary. We use cookies to give you the best possible online experience. AXA UK & IRELAND fiAXA UK in this report means AXA UK Plc, AXA ervices td, AXA PPP healthcare Group td, AXA IA td and HealthOnine ompany td. If your patients have AXA PPP Tunbridge Wells or Health-on-Line policies, please click here. Now whilst this was not a huge challenge as it was relatively easy to google and find the information it would be good if you could do all of that from the AXA PPP site We aim to handle your queries on payment, fees and coding promptly. News - AXA PPP healthcare. We're now AXA Health, a new brand which unites our old brands including AXA PPP healthcare and Health-on-Line. This is what we do each and every day. It’s worth noting that both the public and private services in the UK are world-class, so whichever you choose, you should be in safe hands. Please click here to submit the appropriate information. We also use non-essential cookies to help us improve government digital services. These are the membership number formats our systems recognise. Please do not query individual invoices using this form. The UK has a public health system called the National Health Service (NHS), which provides free treatment for UK nationals and those who are ‘ordinarily resident’ in the UK. Don’t worry, you’re in the right place. Our occupational health services help you to develop a safe workplace and offers access to 400+ OH clinics, 2000+ physio clinics and 1000+ counsellors. Access to the Virtual Doctor from AXA service is available for all Large Corporate groups who have not chosen the upgrade, until 30 September 2020. Please call our 24-hour confidential tip-off line on: A message from Sarah Taylor, Head of Specialist and Practitioner Relations, Billing Principles/Schedule of Procedures and Fees. Support with recognition, contracts, new employees, sites and services, mergers and aquisitions and to change your details. Our members’ policies may not cover everything, so when there is an excess or some other type of shortfall they can send the money straight to your bank account. Please note that our systems are secure and comply with GDPR. We endeavour to be transparent and clear with the way we use your personal information 2. If you still have a query about your recognition, please click on the button below. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. Discover this section You can then send us the completed form via the page that opens. Information and news to help your practice, business or facility. You’ve accepted all cookies. You can upload information to support your query here. Those to whom I speak on the 'phone are always knowledgeable and helpful, and strike exactly the right balance between sympathy and efficiency. The launch of the AXA Research Fund and ICAS became part of AXA PPP healthcare. Please submit your requests for copy remittances via the appropriate link, below. AXA UK and AXA Group companies do not sell your personal information and we also do not permit the selling of customer data by any companies who provide a service to us 10. If you want to share your bank details with your patients, please complete the relevant section in your profile on the Private Practice Register (PPR). Electronically invoice all major insurers from one system. If the patient has an AXA Global Healthcare policy, please send the invoice here. Please note that we're now AXA Health, but you'll continue to see our legal entity AXA PPP healthcare Limited on your payments and other documentation. Payment support service. Our acquisition of occupational health and stress specialists ICAS gave us the expertise to work with organisations to improve the wellbeing of their people. If the member has an international policy, please click here. If you've received payment but no advice to help you reconcile, please use these forms to request a copy remittance. If you can't submit an invoice via Healthcode, or we have requested a copy of an invoice, please click here. 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