See repair guide. I have a Turtle Beach Elite Pro headset and when I use it, it works perfectly. Turtle Beach Elite Pro Troubleshooting . Ensure the headset is completely shut down by holding the Mic Mute button down for10-15 seconds. Download the Turtle Beach Audio Hub and install the software if you have not done so already. The manual online and the one that was with the product stated that I just needed a splitter for it to work. This works for the current issue that I had. ... Headset is not worn correctly, causing you to not be heard through the microphone. Elite 800X Bootloader Reset Instructions. You should be able to fix the problem quite easily using one of the solutions we’ve listed below. I have that same issue when i use it on the pc while watching Youtube not on all videos but certain ones or when im watching my tv shows i dont hear the background music. But I reset windows and since then haven't gotten it to work. I tried to reset it on a computer and Played with some settings on the console but nothing worked. I bought this damn thing for 400 pounds and it only plays on stereo mode and it sounds shittier on stereo than a cheap 30$ one that is designed for stereo. Seems to be a software issue on headset that isn’t working with ps5. An over-the-ear headset released in March 2016. 3. Many Turtle Beach users are reporting that their headset microphone is not working properly — it’s not recording any sound! I updated my pair last night and after the update, the mic wouldn’t work anymore. Like a usual controller, you can also see the headset mic and speakers in … The Turtle Beach Audio Hub is available for Windows and Mac. This works in most cases, where the issue is originated due to a system corruption. 1. Turtle Beach Elite 800 Mic problem by The_Alpha_Weasel Nov 27, 2015 2:45AM PST I have a set of Turtle Beach Elite 800 and while trying to use them on my computer the mic doesn't want to work. So I bought the splitter but it didn't change a thing. But my PC does not pick up any sound going into the mic. If the LED on the transmitter is not working, the device may be faulty. I exchanged my headset this morning and updated it again and the same thing. Fix: Turtle Beach Mic not working If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. So when plugging it into a PC, you see an XB1 controller connect. PC-Compatible Turtle Beach headsets with USB amplifiers/transmitters do not require separate USB drivers provided by Turtle Beach to function on a PC. I had an audio issue with my headset and learned how to fix it. If you’re experiencing this problem, don’t worry. Open the Audio Hub, and the Audio Hub window should appear. Anyone here gaming on PC with a Turtle Beach Elite 800 and has 7.1 surround working? 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